Data Protection

24hbajee's Privacy Policy — Your Data, Our Responsibility

Your personal data matters most to us. Here you'll find a full breakdown of how 24hbajee collects, stores, and keeps your data secure.

Last Updated: January 2026
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How We Protect Your Privacy

6 Core Principles Behind Our Privacy Policy

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Encrypted Storage

All your personal information is protected with SSL/TLS encryption. No third party can access or read your data.

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Information Is Never Sold

24hbajee never sells your personal information to third parties. Your data is used solely to improve our services.

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Purpose-Based Use

Your data is used only for the purposes it was collected for. It will never be used for anything else without your consent.

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Right to Erasure

You can request the deletion of your account and associated data at any time. We will process the request within the designated timeframe.

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Transparency & Accountability

We believe in full transparency. You can request to know how your data is being used at any time.

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Legal Compliance

24hbajee complies with international data protection laws and regulations. Our privacy policy is built in line with internationally recognized standards.

This Privacy Policy applies to all users of the 24hbajee platform. By accessing the site or creating an account, you are considered to have accepted this policy.

1 What Information We Collect

When you register or use services on the 24hbajee platform, we collect certain necessary information. This data is used to improve service quality and keep your account secure.

Information You Provide Directly

Information you provide directly — such as forms filled out during registration, documents submitted for identity verification, communications with our support team, and payment details. You may provide the following information directly to 24hbajee:

  • Full Name, Date of Birth & Nationality
  • Mobile Number & Email Address
  • Home Address & Postal Code
  • National ID / Passport Number
  • BKash / Nagad / Rocket Account Number
  • Bank Account Details (for withdrawals)

Automatically Collected Information

When you browse 24hbajee or play games, certain information is recorded automatically. This data is used to monitor site performance and security:

  • IP Address & Device Information
  • Browser Type & Version
  • Page Visit History & Session Duration
  • Betting & Gaming Activity Logs
  • Login & Logout Time and Location
Data Type Purpose of Collection Mandatory?
Name & Contact Details Account Creation & Verification Yes
ID Document KYC Verification For Withdrawal
Payment Information Transaction Processing Yes
Device & IP Information Security & Fraud Prevention Automatic
Betting History Responsible Gaming Monitoring Automatic

2 Purpose of Data Use

24hbajee uses the information it collects only for specific purposes. We never use your data for unrelated activities. The primary purposes are:

  1. Account Management: Registration confirmation, login verification, and account security.
  2. Identity Verification (KYC): Meeting legal requirements and preventing fraud.
  3. Transaction Processing: Processing deposits and withdrawals securely.
  4. Service Improvement: Data analysis to improve the platform experience.
  5. Customer Support: To resolve your issues quickly and effectively.
  6. Promotions: Sending personalised offers and bonuses based on your preferences (with the option to opt out).
  7. Responsible Gaming: Identifying unusual betting patterns to provide timely support to members.
  8. Legal Compliance: Generating reports in accordance with regulatory requirements.

24hbajee lets you opt out of email or SMS marketing at any time. You can turn this off through your account settings or by emailing our support team.

3 Data Sharing & Disclosure

24hbajee never sells your personal information. However, limited data may be shared in certain specific circumstances:

When Information May Be Shared

  • Payment Processors: Necessary information is shared with bKash, Nagad, or your bank to complete transactions.
  • Identity Verification Services: With approved third parties for the KYC process.
  • Legal Obligation: When required by a court order or a valid request from a government authority.
  • Fraud Prevention: To the relevant authorities in the event of a security threat.

24hbajee enters into strict confidentiality agreements with all third-party service providers. They may only use your information for the specific purpose for which it was shared.

4 Cookie Policy

The 24hbajee website uses cookies. Cookies are small text files stored in your browser that help improve your website experience.

Types of Cookies We Use

  • Essential Cookies: To maintain your login session and ensure security. These cannot be disabled.
  • Performance Cookies: To track page load speed and errors.
  • Functional Cookies: To remember your preferences (language, time zone).
  • Analytics Cookies: For analysing user behaviour on the site. You may opt out of this at any time.

You can manage cookies through your browser settings. Please note that disabling essential cookies may cause certain features of the site to stop working.

5 Data Retention Period

24hbajee retains your information only for as long as necessary — while your account is active and for defined periods where legally required.

Data Type Retention Period
Account Information 5 years after account closure
Transaction Records 7 years (as required by law)
KYC Documents 5 years after account closure
Customer Support Records 3 Years
Login & Activity Logs 12 Months
Marketing Preferences Until Opt-Out

6 Your Rights

24hbajee believes every member should have full control over their own data. You have the following rights:

Right to Access

You have the right to request a copy of all personal information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or incomplete information.

Right to Deletion

You may request the deletion of your data under certain circumstances.

Right to Restrict Processing

You may request that we restrict the processing of your data under certain circumstances.

Right to Portability

You can request a download of your information in a standard format.

Right to Object

You can object to marketing or profiling at any time.

To exercise any of the rights listed above support@24hbajee.appto send us an email. We'll respond within 30 days.

7 Children's Privacy

24hbajee strictly does not collect information from or provide any services to anyone under the age of 18. Age verification is carried out during registration. If a minor's information is collected by mistake, it will be permanently deleted as soon as we are notified.

8 Third-Party Links

The 24hbajee platform does not contain links to external websites. However, for approved partner services such as payment gateways or KYC providers, their own privacy policies will apply. 24hbajee is not responsible for the data practices of those parties.

9 Security Measures

24hbajee uses industry-standard security technology to protect your data. Our security framework includes:

  • 256-bit SSL/TLS encryption — applied to all data transfers
  • Two-Factor Authentication (2FA) — for login security
  • Firewall & Intrusion Detection System
  • Regular Security Audits & Penetration Testing
  • Data Backup & Disaster Recovery Plan
  • Strict Data Access Controls for Staff

However, no data transmission over the internet can be guaranteed to be 100% secure. Please use a strong password and never share it with anyone.

10 Policy Updates

24hbajee may update this Privacy Policy from time to time. If any significant changes are made, we will notify you by email or through a site notification. Continued use of the site after any changes will be considered as your acceptance of the updated policy.

The "Last Updated" date at the top of this policy always reflects the most current version. If you need a previous version, please contact our support team.

11 Contact Us

For any privacy-related questions, complaints, or requests, please reach out to our Data Protection team. We typically respond within 7 business days.

Privacy Contact: support@24hbajee.app — Write "Privacy Request" in the subject line.

General Privacy FAQs

Answers to Our Members' Most Frequently Asked Questions

No, 24hbajee never sells your personal information. Your data is used solely for service delivery, security, and legal compliance. While limited information may be shared with approved partners such as payment processors or KYC providers, strict confidentiality agreements are in place with all of them.

Even after account closure, certain information is retained for legal purposes for a defined period — transaction records are kept for 7 years and KYC documents for 5 years. All other data is securely deleted after account closure. Contact support@24hbajee.app for more details.

Yes, you have the right to data portability. Email support@24hbajee.app with the subject "Data Access Request" and we will send you a copy of all information we hold about you within 30 days.

Yes, betting activity is recorded to ensure responsible gaming and for security purposes. This information is not shared with any third party for advertising. If unusual patterns are detected, our responsible gaming team may reach out to you.

Click the "Unsubscribe" link at the bottom of any marketing email, or go to your account settings to update your notification preferences. You can also opt out by emailing us directly at support@24hbajee.app.

Your data is secure — get started with confidence

Your privacy is fully protected at 24hbajee. Join a platform trusted by millions of members across Bangladesh and enjoy a 100% bonus on your first deposit.

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